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Smart Schedules for iPhone · English version

聯絡我們

有問題、建議或隱私相關的請求,請寄信到 support@smart-schedules.com。

為了更快幫你,請附上:

  • iPhone 機型和 iOS 版本;
  • Smart Schedules 的版本(設定 › 關於 › 版本);
  • 發生了什麼、你預期會怎樣,以及重現的步驟(截圖很有幫助)。

我們看不到你的行事曆、聊天記錄或裝置上的任何資料,所以請用文字說明。請不要寄密碼、驗證碼或登入權杖,我們絕不會向你要這些。

多久會回覆

每一封信我們都會讀,通常在 [3] 個工作天內回覆。隱私相關的請求(主旨請註明「隱私」)會在法律規定的期限內處理。

常見問題

設定的位置:點左上角的 ☰ › 一般。

怎麼刪除我的資料?

到 設定 › 資料 › 清除這台裝置上的所有資料。這會:

Google 日曆裡的行程不會被刪除;要刪除行程本身,請在 Google 日曆裡刪除。我們伺服器上剩下的少量技術資料不含行程內容,大部分會在幾天內到期(見隱私權政策的保存期限)。

打算刪除 App 的話,請在有網路時先清除資料:刪除 App 不會撤銷 Google 授權,iOS 也可能保留登入權杖。清除後,可以到 Google 帳號的第三方應用程式和服務確認 Smart Schedules 已經不在清單上。

怎麼移除 Google 帳號?

點右上角的頭像,在「Google 帳號」裡把那個帳號向左滑(或點「⋯」),選「移除帳號」。也可以在 ☰ 選單裡點帳號 email 旁的「⋯」。移除時,App 會向 Google 要求撤銷 Smart Schedules 的授權,並從這支 iPhone 刪除該帳號的登入權杖和快取的行程;Google 日曆裡的資料不會被刪除。如果還有變更沒同步到 Google,App 會先提醒你,並提供「先同步」。

撤銷授權需要網路連線。如果移除時沒有網路,或你想確認授權已經撤銷,請到 Google 帳號的第三方應用程式和服務移除 Smart Schedules 的存取權。

怎麼停止 AI 資料分享(撤回同意)?

到 設定 › AI 與隱私 › 停止分享。之後助理不會再傳送任何內容給 Google Gemini。動態島和即時動態不受影響:它們本來就在你的 iPhone 上產生,不需要 AI 資料分享。示範模式仍然可以使用。想再開啟時,到同一頁按「允許」。同一頁的「傳送的內容」列出會傳送哪幾類資料(例如「你的行事曆名稱和助理設定,但不包括你 Google 帳號的 email」);完整的傳送內容請看隱私權政策的第 4 節。

動態島什麼時候會出現?

每個有時間的行程,會在開始前你設定的時間出現在動態島和鎖定畫面(設定 › 通知 › 動態島 › 顯示下一個行程:30、15、10 或 5 分鐘,預設 30 分鐘),行程結束後消失。即時動態直接在你的 iPhone 上產生,不需要允許 AI 資料分享,也不會把行程傳到我們的伺服器。

一直沒有出現的話,確認「顯示下一個行程」不是「關閉」,以及 iPhone 設定 › App › Smart Schedules 裡的「即時動態」是開著的。詳細說明見隱私權政策的第 5 節。

有 App 內購買或訂閱嗎?

沒有。這個版本(1.0)沒有任何 App 內購買或訂閱,所以沒有需要取消或回復的購買項目。

AI 助理需要什麼才能運作?

助理會傳送什麼,請看隱私權政策的 AI 助理一節。

怎麼匯出我的資料?

到 設定 › 資料 › 匯出我的資料。App 會產生一個 JSON 檔案,包含設定、助理記得的事、帳號和行事曆、快取的行程和聊天記錄,用分享選單存到你想要的地方。檔案不含登入權杖。

為什麼 Google 日曆的行程說明出現「由 Smart Schedules 智慧助理自動排程」?

助理建立的行程,說明欄開頭會寫這一行,加上你當時說的話,讓你知道行程是怎麼來的。能看到這個行程的人(包括邀請對象)也看得到。你可以在 Google 日曆裡編輯說明,把這一行刪掉。

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Support

Smart Schedules for iPhone · 繁體中文版

Contact us

For questions, suggestions or privacy requests, email support@smart-schedules.com.

To help us help you faster, please include:

  • your iPhone model and iOS version;
  • the Smart Schedules version (Settings › About › Version);
  • what happened, what you expected, and the steps to make it happen again (screenshots help).

We can't see your calendar, your chat history or anything else on your device, so please describe the problem in words. Never send passwords, verification codes or sign-in tokens; we will never ask for them.

When we reply

We read every message and usually reply within [3] business days. Privacy requests (please put "Privacy" in the subject) are handled within the time the law requires.

FAQ

To open Settings, tap ☰ at the top left › General.

How do I delete my data?

Go to Settings › Data › Erase all data on this device. This:

Events in Google Calendar are not deleted; to delete the events themselves, delete them in Google Calendar. The little technical data left on our server holds no event content, and most of it expires within days (see How long we keep data in the Privacy Policy).

If you plan to delete the app, erase your data first, while you're online: deleting the app does not revoke Google access, and iOS may keep sign-in tokens. Afterwards you can check under Third-party apps & services in your Google Account that Smart Schedules is no longer listed.

How do I remove a Google account?

Tap your avatar at the top right, swipe left on the account under "Google accounts" (or tap ⋯), and choose Remove account. You can also tap the ⋯ next to the account's email in the ☰ menu. Removing an account asks Google to revoke the app's access and deletes that account's sign-in tokens and cached events from this iPhone; nothing in Google Calendar is deleted. If some changes haven't reached Google yet, the app tells you first and offers "Sync first".

Revoking needs an internet connection. If you were offline when you removed the account, or want to make sure access is revoked, remove Smart Schedules under Third-party apps & services in your Google Account.

How do I stop AI data sharing (withdraw consent)?

Go to Settings › AI & privacy › Stop sharing. The assistant then sends nothing more to Google Gemini. The Dynamic Island and Live Activities are not affected: they are created on your iPhone and never needed AI data sharing. Demo mode keeps working. To turn sharing back on, tap Allow on the same page. "What is sent" on that page lists the kinds of data sent (for example "Your calendar names and assistant settings, but not your Google account email addresses"); for the full list of what is sent, see section 4 of the Privacy Policy.

When does an event appear in the Dynamic Island?

Each timed event appears in the Dynamic Island and on the Lock Screen the time you chose before it starts (Settings › Notifications › Dynamic Island › Show next event: 30, 15, 10 or 5 minutes; 30 by default) and goes away after it ends. Live Activities are created on your iPhone: they need no AI data sharing, and your events are not sent to our server for them.

If an event never appears, check that "Show next event" isn't Off, and that Live Activities are turned on in iPhone Settings › Apps › Smart Schedules. For details, see section 5 of the Privacy Policy.

Are there in-app purchases or subscriptions?

No. This version (1.0) has no in-app purchases or subscriptions, so there is nothing to cancel or restore.

What does the AI assistant need to work?

For what the assistant sends, see The AI assistant in the Privacy Policy.

How do I export my data?

Go to Settings › Data › Export my data. The app creates a JSON file with your settings, what the assistant remembers, accounts and calendars, cached events and chat history, and you choose where to save or send it from the share sheet. The file never contains sign-in tokens.

Why do my Google Calendar events say "由 Smart Schedules 智慧助理自動排程"?

Events the assistant creates begin their description with this line ("scheduled automatically by the Smart Schedules assistant") followed by what you said, so you can see where the event came from. Anyone who can see the event, including guests, can read it. You can edit the description in Google Calendar to remove the line.

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